Nutro Food and the FDA versus Concerned Pet Food Consumers

Tempest in the Teapot? No! It’s the Tempest in the Kibble Bag!

A whirling-dervish of media reporting is the outcome of a recent report that the FDA has placed Nutro Products, Inc. under investigation. According to Consumer Affairs the leading cause for this investigation is the large volume of complaints against Nutro pet food products. So far there are over 500 documented complaints, and growing. Consumer Affairs has a point. With this many complaints it’s not a wonder that consumers are demanding answers from the Nutro Company.

After the loss of my own dog to a possible Nutro-food related seizure, I have followed the complaints against Nutro Products, Inc. with interest. In March of 2007 (the same year as the Menu Foods recall) Nutro was acquired by Mars Inc. At some point in late 2007 or early 2008, the Nutro Products, Inc. kibble began changing both in color and smell. Of course, pet food varies from batch to batch and most consumers felt (myself included) that if the formula had changed it would be because of “improvements.” However, shortly after receiving the new food my senior dog began vomiting and had diarrhea. In November of 2008 I switched from Nutro Natural Choice Senior to Nutro Ultra both the dry and canned food versions.

She responded favorably to the new food, vomiting and diarrhea appeared under control, she even regained some of her previously lost energy. But I had overlooked something important about this miraculous change: I had actually stopped feeding her commercial pet food altogether and started making my own dog food. The first reason was to treat her diarrhea. The second reason was the result of her lab work: Her blood panel revealed highly elevated liver enzymes, an indicator of liver failure.

In the meantime, the new bag of Ultra and the canned food remained in the pantry. Once she began feeling “good” again, I resumed feeding her Nutro. She appeared to respond fine to the food — for a while. Then she resumed having loose stools and began eating excessive amounts of grass, vomiting frequently from the grass consumption. On April 17, 2008 she had a seizure, it was a continuous group of multiple-cluster seizures. Even if the vet could get the seizures under control, the likely hood of a full recovery would be minimal. Her internal temperature was so high that major organ damage (including kidney failure and brain damage) would be likely. I made the difficult and gut-wrenching decision to euthanize her. I was devastated. To his credit, my vet suggested that we do a necropsy. At that time, I couldn’t handle the thought of it. So I declined. I now regret that I did not follow through with his suggestion.

Previously, I had not shared my own story with anyone on the SecurePet blog, partly because I wasn’t certain that Nutro was to blame. And, I certainly did not want to taint my reporting with something that could not be substantiated. Then several people contacted me with their own stories. I followed up on these and asked for more details. None of the owners initially made the food/illness connection. They sought veterinarian care because their pets were seriously ill. One lady, whose three dogs died within weeks of each other, contacted me with her story, you can read it here. Many pet parents reported that their dog’s lab work revealed liver damage. Often the food/illness connection occurred (like myself) after the dog’s death, when the pet parent was seeking answers to the mysterious illness and ultimate death of their beloved family member.

Therefore, when one of my readers alerted me to the FDA probe I eagerly went to the ConsumerAffairs.com web site to read more about it. The April 20, 2009 report by Lisa Wade McCormick was a welcome relief. The U.S. Food and Drug Administration had confirmed their investigation into Nutro Products, Inc.. In her online article, Ms. McCormick states that, “the FDA’s Division of Freedom of Information confirmed the agency has an ongoing investigation into NUTRO — and said the investigation could be criminal or civil in nature.”

But the FDA immediately started back-peddling, despite the fact that Consumer Affairs had actual documented proof addressed to Lisa McCormick in response to her query under the Freedom of Information Act (FOIA). In fact, the agency did something it had never done before: On April 28, 2009, the FDA posted a denial of any investigation into Nutro Products, Inc., on the FDA Center for Veterinary Medicine portion of the agency’s web site. However, let’s be clear about this, the CVM is not the department that handles complaints, nor does it do the investigative work. So, yes, indeed, the FDA CVM is stating a fact: This department is not investigating Nutro Products, Inc.

In what can only be described as a fit of “lazy-reporting” the major media broadcasters immediately jumped on this news story by parroting the FDA’s statement and Nutro’s denial. The winners are the FDA and Nutro, whose efforts to deliver a wonderful media-spin on the whole FDA investigation report made them both come out smelling like the proverbial rose. The losers are the consumers — who are now left more confused than ever. And, both the FDA and Nutro made it appear as if ConsumerAffairs.com was caught with its pants down. Thankfully, the folks at ConsumerAffairs.com responded quickly. On April 29, 2009 another article appeared detailing more vividly than ever the complaints against Nutro and more documentation from the FDA.

The Nutro corporation has always taken the stance that the rumors about their product’s safety are the result of low-minded, non-investigative, blog-writing, rumor-mongering, hysterical people. Well, let me remind Nutro that these are people who purchased their products, fed them to their pets, and watched helplessly as their pets became ill and died! I for one am glad that ConsumerAffairs.com is not taking matters lying down. The FDA is not an agency that is pro-active, it only moves when it absolutely has to, remember the Menu Foods debacle? So, why should consumers place any weight on what this agency states? If it weren’t for courageous, honest, and investigative reporting pet parents all over the world would be totally unaware of the potential dangers of feeding their furry family members Nutro!

Howl If You Missed Me

Although my wife and I lost our Australian Shepherd a couple of years ago, we still recall with fondness just how happy she was when people came home …

Unlike some other dogs, “Smylee” was not a big jumper or leaper. But, she was a big greeter … and a vocal one at that. After you entered through the front door, what she really liked was for you to get down on your knees and give her a big hug, when she proceeded to howl for joy. In turn, this caused you to howl as well, turning the meeting into a group howling fest which let everyone else in the house (including all of the various cats hiding in nearby nooks and crannies) know that yes indeed, someone special had arrived.

I always wondered why Smylee howled when I came home from a long trip, and of course my wife and I had concocted our own theories to explain the behavior. Recently, I did some research and discovered that howling can actually be used for long-range communication with other dogs or owners. It can also be used to locate another member of the pack, or even to keep strangers away. In the wild, it’s often used by wolves or coyotes to call in the pack for hunting (a sound that we hear often out here in the Texas Hill Country). For the domesticated canines that we know and love, howling is sometimes a sign of separation anxiety, too.

Of course, sometimes dogs will howl when they hear the wailing sirens of a police car, fire engine, or other emergency vehicle. Loud, high pitched sounds like those made by clarinets, flutes, and other musical instruments can also precipitate an impromptu howling session. We’ve all seen our dogs jump up and howl (or bark) in response to certain sounds on the television. Sometimes, even an electric guitar playing just the right note will create a quick reaction. Especially if it’s blues! Interestingly enough, the sounds don’t have to be live and in person to get a response, as any recorded facsimile will work for a dog.

You should know that when your dog begins howling to acknowledge your karaoke singing, they are not doing so because of your superior crooning skills. Contrary to popular belief, the sound isn’t hurting their ears, either—even though you might be singing a little off key. The simple explanation is that dogs react with howling as an instinctive response to hearing what they interpret to be another howl (i.e., another dog in the distance). Your “singing” makes you just another dog in the pack, letting everyone else know where you are.

In Smylee’s case, she only howled when greeted by a long lost friend or someone who spent time away from home for an extended duration. In this instance, her dog howl was meant to say “here I am” and used to alert the rest of her extended family and call them home—much like wolves do in the wild. When Smylee howled, she was letting everyone within earshot know that someone important had returned home and that anyone else in the family should drop everything, run to the door, and join the pack in celebration.

One of these days, we will see her again on the other side. She will be there, waiting to greet us with a welcome smile, no doubt howling for joy when we finally join her in that heavenly pack.

Home Sweet Hairball

Anyone and everyone who has ever been owned by a cat knows that from time to time, the inevitable occurs: that choking, hacking, coughing, and gagging sound we have all come to know and love as throwing up a hairball. Yes, it’s a true delight, a serendipitous occasion where we may all observe true cat behavior within the domestic environment.

Because they have a lot less fur to lick and ultimately swallow, short hair cats present us with their hairy gifts rather infrequently. And that’s a good thing. In contrast, our little long-haired friends like the Persian build up such an abundant supply of gullet hair that the production of a hairball is often a daily, if not twice daily extravaganza. Uhhh, not so good …

Curiously enough for hairball aficionados, the surface upon which the hairball is ultimately deposited is directly proportional to how expensive it is to clean, replace, or refinish. No self-respecting cat worth their weight in catnip would think of spewing its fuzzy ball of flop upon a tiled floor—even if said surface happens to make up 90 percent of a home’s walking area. Rest assured, if there is a postage stamp-sized carpet in a far off room, Tinkerbell will find it at just the right time and christen it with her indigestible delights.

The same can be said for genuine wood floors, concrete, marble, slate, laminates, Linoleum, Terrazzo, Silestone, granite, Corian, Astroturf, or the myriad of other long-wearing materials that are often picked by pet lovers as durable flooring or counter top material.

Whether we like it or not, cats possess an internal sensor that steers them away from these slick surfaces and directs them—however inappropriately—to areas that are “softer” and more receptive to their upchuck activities (i.e. carpet). Why heave up a hunk of hairball upon the plain old ordinary floor when you can hurl it skyward so it lands in the middle of an easy chair arm or right between the couch cushion cracks where you sometimes find loose change? You can always find lost money in your furniture, but the occasional hairball uncovered accidentally by a guest attending your next cocktail party is a much more thrilling trophy to behold.

For this reason, the hairball and any accompanying vomit, bile, and/or stomach acid are routinely revisited by the feline upon our fine, expensive Persian rugs, shag carpeting, Berber, and other fibrous surfaces. After all, these are the friendly materials which are eager to absorb and trap the various fluids expelled by our companion critters. These are the types of surfaces that hold color forever and are difficult to clean, leaving us with a lasting reminder of our furry friends and just how much we love them …

Eliminate all of the rugs on your floor you say? Nice try. Your cat knows better and will home in and leap up upon your bed, chair, or any other comfortable surface inside the home and ultimately grace its presence with his or her hairballs. Hairballs and porous fiber just go together; it’s one of the immutable laws of pet ownership.

The only recourse that you have is to accept the situation as it is and revel in the wonder of it all. Let nature take its course without meddling. After all, your cat’s hairball is a small part of him or her, no matter how distasteful you may find it. Truly, when it’s deposited in just the right spot, it’s a lasting greeting card— a precious gift that keeps on giving.

©2009 Michael Karl Witzel
All Rights Reserved, No Reproduction Without Permission

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